Single Source Systems, Inc.

Single Source WorkBench Suite for Infor ERP SyteLine gives users a "home base" panel which consolidates several role-related screens, performance gauges, navigation shortcuts, process flow guides and advanced search/report tools---all in one easy-access, power location.

Providing employees with real-time performance data empowers them to identify predictive trends, take preemptive actions and respond quickly to critical issues pertaining to their role, department or division. Single Source WorkBenches are tailored around specific company roles, from the C-level officer monitoring company-wide KPIs for long-range strategic planning… to the billing manager striving to expedite invoicing and maintain steady cash flow. WorkBenches provide quick, time-saving access to data (and supporting layers of related data), increase productivity, provide valuable role-related feedback, and support each employee’s problem-solving efforts.

Single Source WorkBenches give users colorful, highly visible gauges so key performance indicators and influencers can be easily monitored as needed, whether it is minute-by-minute, hourly, daily or weekly. The performance indicators are tied to the live, integrated SyteLine database, rather than a static snapshot, and provide right-click access to multiple layers of influencing specifics behind the numbers. The ability to drill down into data from the WorkBench screen, allows the user to get to the root of a potential problem before it escalates and reaches the bottom line with a negative, irreversible impact.

Time-savers are also cost-savers. Single Source WorkBenches include navigation shortcuts to the high-traffic screens for a particular role, reducing drill-down steps and saving user time. The navigation-aid also provides process flow charts applying to specific functions, such as creating an invoice or posting a payment. With the preferred business process easily referenced in the flow chart, employee training is simplified, just as there is an increase in employee compliance to prescribed procedures.

Thorough database search capabilities and easy-to-edit analysis reports allow users to delve into the multi-dimensions of cause and effect relationships. Reports and ensuing analysis can be as high-level and big-picture as a CEO may want. A manager tasked with uncovering influencing correlations and analyzing unit-by-unit performance based on numerous factors will also be able to extract and dissect the answers from the real-time SyteLine database. Non-programmers can create reports in a few steps, and the resulting information is reliable, current and consistent company-wide. All departments and divisions work with the same data, making it easier to collaborate and work toward common goals.

Streamlining operations reduces delays, errors, waste of resources, duplication of efforts and inconsistency. Employees can spend less time on routine tasks and resolving errors and more time attending to customer service and reaching company goals for growth.

Easy-to-read gauges enable continuous monitoring of critical numbers, providing the ability to project outcomes and take appropriate preemptive actions. 

Managers can identify influencing factors and avoid potential delays before they escalate and affect the bottom line.

Access to “role-based” critical numbers help users measure metrics relevant to their position, empowering self regulation and performance improvements.

Consolidated screens and navigation shortcuts save user’s time and improve productivity, leaving more customer attention.

Process flow charts speed performance, simplify training, and encourage compliance with best practices related to each function.

Extended search capabilities save time by simplifying detailed research and multi-level performance analysis.

Dynamic DataViews allow users to analyze data in detail and write reports with real-time, drill down capabilities for confident strategic planning.

Easy-to-use Report Writer requires no technical skills to create custom reports, minimizing reliance on IT support.

 

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Partner WorkBench

Project WorkBench

Purchasing WorkBench

Service Management WorkBench

Unit WorkBench