Infor ERP Software Add-ons
Solutions for Infor ERP applications for discrete and make-to-order manufacturers.
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Infor Solutions
Suite of productivity tools that extend the value of Infor ERP products.
What's New
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01.15.12
E-book on Strategic Service Performance Management
More info on this complimentary offer
CEO Tony Petrucciani’s E-Book, Metric Maneuvers: A Strategic Approach to Tracking and Analyzing Key Performance Indicators for Service–Centric Organizations, provides a comprehensive guide on best practices in performance management. Learn how to improve the customer experience, optimize the use of resources and increase revenue. From gathering and analyzing performance data…to taking preemptive measures to meet the expectations of customers, learn how to create a new highly-effective performance management system or enhance an existing one!
Quick Links
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Just Released! 
eBook |
Service for SMBs 
White paper |
Service for SMBs 
White paper |
KPI #1 
Whitepaper |
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KPI #2 
Whitepaper |
KPI #3 
Whitepaper |
Customer Service 
Whitepaper |
Reduce Fuel Costs 
Whitepaper |
Partners & Resources
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Microsoft  |
The Service Council  Association |