Single Source is proud of its highly rated customer support department. Single Source thoroughly understands how essential responsive customer service is to fostering a relationship of trust and loyalty with customers. Using its own service management software solution, SM-Plus, Single Source is able to provide timely, detailed answers to support requests, helping customers to utilize Single Source products to their fill potential.
The Online Support Center provides all customers with the ability to review and download demo copies of new product offerings. In addition, all customers that are currently under maintenance for any Single Source suite of products, have the ability to download patches and view the status of any outstanding incidents.
Customers have 24/7 access to downloadable software as well as our web-based SSS Product Library for various forms of product information and marketing literature.
New Customers or Resellers that are accessing the Support Center for the first time need to contact Product Support to establish your account information.
If you are having problems with the Support Center and need product support, you can Contact Support for assistance.