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TERUMO CARDIOVASCULAR SYSTEMS IMPLEMENTS SINGLE SOURCE SERVICE BUSINESS SOFTWARE TO MANAGE AND DRIVE PRODUCTIVITY IN SERVICE OPERATION

Indianapolis, IN – April 1, 2008 – Single Source Systems, Inc. is pleased to announce that Terumo Cardiovascular Systems (CVS) has implemented Service Management-Plus (SM-Plusä) as its new enterprise service management software system.  Terumo CVS will use SM-Plus to manage all service operations, including the company’s 24-hour product support helpline, technician scheduling and dispatch, mobile field service,  depot repair, service contracts and preventive maintenance, service parts and returned goods authorizations.

“We selected Single Source SM-Plus service management software to help us continually improve service delivery to our customers, drive efficiency and productivity throughout our service organization and to improve access to critical service history data for quality analysis,” said Stephen Wells, Director of Service for Terumo CVS. With our existing AS400 service system no longer being supported, it was critical that we found a solution that would not only meet all of our service management needs but also integrate with our JD Edwards ERP system to improve financial controls and ensure FDA quality system compliance.”

Terumo CVS develops and manufactures products for the cardiac surgical team with an emphasis on cardiopulmonary bypass, intraoperative monitoring, and vascular grafts.

Single Source SM-Plus, a Microsoft .Net-based information system, manages and maintains both company-owned and customer-owned assets. SM-Plus provides highly functional service business process support, including call taking, scheduling and dispatch, wireless mobile field service, depot repair, work order management, preventive maintenance, service contracts, purchasing, inventory control, and costing.  All functions seamlessly integrate to
back-office financial and management reporting.

“Terumo Cardiovascular Systems delivers world-class service to keep its high quality, precision medical equipment in peak condition at all times for its customers,” said Tony Petrucciani, CEO of Single Source. “We are very pleased to have Terumo CVS as a service business software customer and proud to partner in their continued success.”

About Terumo Cardiovascular Systems Corporation
Terumo Cardiovascular Systems Corporation manufactures and markets medical devices for the global cardiac surgery market and is the U.S. distributor for Vascutek® Vascular Grafts.  The company is headquartered in Ann Arbor, Michigan with manufacturing operations in Ann Arbor; Elkton, Maryland; Ashland, Massachusetts; and Tustin, California.  It is one of several subsidiaries of Terumo Corporation of Japan that are focused exclusively on cardiac and vascular specialties, including Terumo Heart Inc., developer of a ventricular assist device and Vascutek, Ltd., manufacturer of a broad portfolio of vascular grafts.  For more information, visit www.terumo-cvs.com.

About Single Source Systems, Inc.
For companies that manufacture, sell, install or service technical or industrial products, Single Source is the solution partner of choice. In addition to developing and supporting service management software for over 400 customers worldwide, Single Source focuses on the total success of its customers – making their businesses easier to manage internally and externally by making it easier for their customers, dealers and suppliers to do business with them. Since 1985, the Company has developed, marketed and supported a powerful line of business software applications including integrated service management systems, ERP extensions, web portals, mobile workforce applications, interface connectivity products and custom developed solutions. Single Source, a Microsoft Gold Certified Independent Software Vendor (ISV), is a two–time winner of the prestigious Inc. 500 fastest growing, privately–held companies in America. For more information about Single Source, visit www.singlesrc.com.


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Contact:
Nicki Warye
(513) 583–5825
nicwar@singlesrc.com