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SINGLE SOURCE SYSTEMS, INC. ATTAINS MICROSOFT GOLD CERTIFIED PARTNER STATUS
IN MICORSOFT PARTNER PROGRAM WITH SM-PLUS™ SERVICE MANAGEMENT SOFTWARE
Indianapolis, IN – July 25, 2006 – Single Source Systems, Inc., announced that it has attained
Gold Certified status in the Microsoft Partner Program with a competency in Microsoft ISV/Software
Solutions, recognizing Single Source's expertise and total impact in the technology marketplace.
As a Gold Certified partner, Single Source has demonstrated expertise with Microsoft technologies
and proven ability to meet customers' needs. Microsoft Gold Certified Partners receive a rich set
of benefits, including access, training and support, giving them a competitive advantage in the
marketplace.
SM-Plus, the company's Microsoft-based flagship software suite, is a fully integrated business
solution for companies that sell, service, or install high-value, technical or industrial products. This
ultra-flexible and configurable information and intelligence platform streamlines operations for all
groups that interact to deliver service. SM-Plus supports best practices in contact centers, field
service, depot repair, installation, sales, procurement, contract administration, materials, costing and
finance. SM-Plus total support boosts responsiveness and drives performance for greater service
results, customer satisfaction and profitability.
SM-Plus manages every aspect of service operations and improves performance for companies
in several industries, including: aerospace, capital and industrial equipment, commercial food service
equipment, high tech electronics, HVAC & mechanical services, medical equipment, specialty
vehicles and telecommunications equipment.
"We are extremely pleased to have attained Gold Certified status in the Microsoft Partner
Program. This allows us to clearly promote our expertise and relationship with Microsoft to our
customers," commented Tony Petrucciani, CEO, Single Source. "The benefits provided through our
Gold Certified status will allow us to continue to enhance the software products that we provide for
customers."
"Customers are looking for partner companies that can bridge the gap between their business
demands and technology capabilities. They need to trust in someone that can act as an expert
advisor for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have
certified expertise and direct training and support from Microsoft, can build a positive customer
experience with our technologies," said Allison Watson, Vice President of the Worldwide Partner
Sales and Marketing Group at Microsoft Corp. "Today, Microsoft recognizes Single Source as a new
Microsoft Gold Certified Partner for demonstrating its expertise in providing customer satisfaction with
Microsoft products and technology."
As one of the requirements for attaining Gold Certified Status, Single Source had to declare
a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner's
capabilities with specific Microsoft technologies to customers looking for a particular type of solution.
Each competency has a unique set of requirements and benefits, formulated to accurately represent
the specific skills and services that partners bring to the technology industry.
The Microsoft ISV/Software Solutions Competency recognizes the skill and focus partners bring
to a particular solution set. Microsoft Gold Certified Partners that have obtained this competency have
a successful record of developing and marketing packed software based on Microsoft technologies.
"Solutions Competencies are an important way for Microsoft to better enable ISVs to meet
customer needs," said Sanjay Parthasarathy, Corporate Vice President of the Platform Strategy &
Partner Group at Microsoft. "They allow ISVs to keep and win customers with their deep knowledge of
solutions-based Microsoft platform technologies. Microsoft has a long history of working closely with
ISV partners to help deliver compelling solutions and applications to our mutual customers, and the
Solutions Competencies are an important step in continuing to enhance vital relationships with ISVs
worldwide."
The Microsoft Partner Program was launched in December 2003 and represents Microsoft's
ongoing commitment to the success of partners worldwide. The program offers a single, integrated
partnering framework that recognizes partner expertise, rewards the total impact that partners have in
the technology marketplace, and delivers more value to help partners' businesses be successful.
About Microsoft
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and
solutions that help people and businesses realize their full potential. If you are interested in viewing
additional information on Microsoft, please visit the Microsoft Web page at http://www.microsoft.com.
About Single Source Systems, Inc.
For companies that manufacture, sell, install or service technical or industrial products, Single Source
is the solution partner of choice. In addition to developing and supporting service management
software for over 250 customers worldwide, Single Source focuses on the total success of our
customers - making their businesses easier to manage internally and externally by making it easier
for their customers, dealers and suppliers to do business with them. Since 1985, the Company has
developed, marketed and supported a powerful line of business software applications including
integrated service management systems, ERP extensions, web portals, mobile workforce
applications, interface connectivity products and custom developed solutions.
Single Source, a Microsoft Gold Certified Independent Software Vendor (ISV), is a two-time winner of
the prestigious Inc. 500 fastest growing, privately-held companies in America. For more information
visit the Single Source website at http://www.singlesrc.com.
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Contact:
Nicki Warye
Single Source Systems, Inc.
nicwar@singlesrc.com
513.583.5825
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