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SINGLE SOURCE RELEASES SM-PLUS™ 5.0 SERVICE BUSINESS SOFTWARE
ENHANCING PRE-BUILT INTEGRATION TO SAGE MAS 500 ERP

Indianapolis, IN – October 17, 2007 – Single Source Systems, Inc., an authorized Sage Software Master Developer Partner, announced that version 5.0 of its SM-Plus™ service management software for Sage MAS 500 ERP has been released for general availability. The new features and enhancements improve service management performance for end users and extend the pre-built integration to Sage MAS 500 ERP software.


Service Management Plus (SM-Plus), the service management software solution pre-integrated with Sage MAS 500 ERP, manages contact center incident tracking, resource scheduling and dispatch, field service, depot repair, expense tracking/reconciliation, service contracts and warranty tracking. Core SM-Plus features also meet internal enterprise asset management (EAM) requirements such as plant, fleet and facility preventative maintenance. Single Source also offers optional modules for wireless mobile field service and internet-based portals to support customer, dealer and employee self-service operations.


“We are very excited to release the new SM-Plus v5.0 for Sage MAS 500 ERP,” said Tony Petrucciani, Single Source CEO. “With enhanced service management capabilities and more extensive pre-built integration with MAS 500, SM-Plus v5.0 demonstrates our continued commitment to invest in the success of our Sage MAS 500 users and channel partners.”
SM-Plus v5.0 for Sage MAS 500 ERP new features and enhancements include:

  • Service Parts MRP Integration allows the MRP module formula in the base MAS 500 application to now factor in Service Order material demand requirements.
  • Business Insights Explorer Integration enhancements improve service performance management by enabling users to “drill-down” into Incident, Unit, Contract and SRO related screens, using the standard MAS 500 Business Insights Explorer Tool.
  • Service Contract Revenue Amortization streamlines contract revenue recognition by spreading revenue evenly across accounting periods upon invoicing. Journal entries are automatically created in the MAS 500 recurring journal.
  • Services Commissions calculate sales commissions on Service Orders and Contracts upon invoicing–leveraging the standard MAS 500 commission architecture.
  • Team Scheduling allows service managers and dispatchers to group technicians to streamline scheduling and dispatching of multiple techs to the same job simultaneously.
  • Depot Service Order Staging provides a new screen for quickly creating Service Orders from an existing SRO Template saving time and reducing errors for users managing high-volume depot repair operations.
  • Rebuild/Rework Actual Costing rolls-up material and labor costs incurred on a Service Order for the purpose of capturing the true value of refurbished equipment for accurate profitability analysis when the equipment is sold.
  • Multi-Unit Service Order Generation allows for quickly creating Service Orders from SRO Templates for work on multiple installed units.
  • Split Third Party Service Billing now allows service invoices to be configured to display both the transactions being charged to the customer as well as non-billable transactions being charged to the manufacturer.

About Sage Software
Sage Software offers leading-edge business management software products and services that support the needs, challenges and dreams of more than 2.4 million small and mid-sized customers in North America. Its parent company, The Sage Group plc (London: SGE.L), supports 4.5 million customers worldwide. For more than 25 years, Sage Software has delivered easy-to-use, scalable and customizable applications through its portfolio of leading brands, including Abra, ACCPAC, ACT!, BusinessWorks, CPASoftware, FAS, MAS 90, MAS 200, MAS 500, MIP, Peachtree, SalesLogix, and Timberline Office, among many others. For more information visit the Sage Software website at http://www.sagesoftware.com      

    
About Single Source Systems, Inc.
For companies that manufacture, sell, install or service technical or industrial products, Single Source is the solution partner of choice. In addition to developing and supporting service management software for nearly 400 customers worldwide, Single Source focuses on the total success of their customers – making their businesses easier to manage internally and externally by making it easier for their customers, dealers and suppliers to do business with them. Since 1985, the Company has developed, marketed and supported a powerful line of business software applications including integrated service management systems, ERP extensions, web portals, mobile workforce applications, interface connectivity products and custom developed solutions. Single Source, a Microsoft Gold Certified Independent Software Vendor (ISV), is a two–time winner of the prestigious Inc. 500 fastest growing, privately–held companies in America. For more information about Single Source, visit www.singlesrc.com.


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Contact:
Nicki Warye
(513) 583–5825
nicwar@singlesrc.com