Single Source Systems, Inc.

Field Service & Service Management Software

Focusing on the service industry and developing software solutions to meet the unique needs of service-centric organizations.

• 01.15.12

  E-book on Strategic Service Performance Management

  

   
  CEO Tony Petrucciani’s E-Book, Metric Maneuvers: A Strategic Approach to Tracking and Analyzing Key Performance Indicators for Service–Centric Organizations, provides a comprehensive guide on best practices in performance management. Learn how to improve the customer experience, optimize the use of resources and increase revenue. From gathering and analyzing performance data…to taking preemptive measures to meet the expectations of customers, learn how to create a new highly-effective performance management system or enhance an existing one!

  More info on this complimentary offer
• 11.01.10

  New Service Track Fitness Center Now Open!

  
  Single Source Systems has collected a series of how-to insights to help organizations solve common issues in the service industry. Topics are organized into five main categories of challenges. Each affects long term growth opportunities and requires strategic planning in order to make strides in improvements.

  Download...

• 01.10.11

  Prescribing a Holistic Approach to Service Performance Management

  Part 3 in the performance management series for service management metrics.  Learn how to take a well-balanced, big-picture approach to solving problems before they escalate into major issues in this newest complimentary white paper in the Single Source three-part series on Performance Management.

   

  Download Now

Partners & Resources

Sage USA

Microsoft

The Service Council Association

Our Customers

Instrumentation Testing BioPharma Devices