RMx extends the functionality of the standard SyteLine RMA module to include added capabilities in the disposition process, including “return to vendor” processing, as well as providing direct integration to FS-Plus Service Management. The disposition process is the means by which users evaluate/test/inspect the return to determine the appropriate “next step”.  Items/materials can be tagged as scrap, rework, return to inventory, or return to vendor (for credit, exchange, or warranty repair).  
 
Seamless integration with FS-Plus allows users to manage the RMA process automatically from within FS-Plus as well as handle “Rework”, “Advanced Exchange” and other related service procedures. The RMx Return Materials Authorization Extension works with standard SyteLine, Version 4.0 or greater, and/or FS-Plus Service Management System, Version 4.0 or greater.