Managing the Service Operation for Improved Productivity and Efficiency

Service Management Plus (SM-Plus™), the exclusive service management solutions seamlessly integrated with MAS 500, manages warranty tracking, incident reporting, resource scheduling, service repair orders, expense tracking/reconciliation, and service contracts. Core functionality of SM-Plus™ also meets internal enterprise asset management (EAM) requirements such as plant, fleet, facility and preventative maintenance.

The right service management system will help your customer service personnel respond quicker, make better decisions, utilize resources more effectively and build knowledge to speed future decision-making. SM-Plus™ acts as a delivery mechanism for your products and services to help improve efficiencies and ultimately increase corporate value and stakeholder wealth.