Service providers to make adaptability, integration focus of ERP

February 13th, 2014

Enterprise resource planning strategies for many service providers are constantly evolving. Regardless of the industry, they work in, businesses are continually looking for ways to provide more adaptable solutions to gain more insight into their operations and how they offer services. 

However, for many companies, striking a balance between ERP performance and agility has proven difficult. According to Smart Data Collective, Ventana Research found that only 21 percent of businesses believe it's easy to make changes to their existing ERP infrastructures. 

In a world where consumers expect more, having an agile system in place is important for service providers that need to proactively engage with clients. Having the ability to tweak ERP systems in order to yield more useful information about a client is essential in the modern business landscape. 

One of the keys to ensuring ERP implementation provides useful results is launching technologies that are easy to integrate with other programs. In fact, the need for ERP integration was cited by Manufacturing.net as one of the key trends that will impact ERP setups in 2014. 

With mobile and cloud-based technologies becoming more common, these systems are capable of collecting and producing data that can help service providers gain better insight into client needs and demands. However, if ERP architectures are not able to connect to mobile devices or cloud-powered systems, it will be difficult for businesses to fully optimize their solutions. 

Fortunately, with Infor software, service companies in a number of different industries can take advantage of an agile ERP solution that can connect to a number of technologies.

With the right ERP tools, service providers can solve client problems faster, which is why having an agile solution that can adapt to new market trends and manufacturing norms is essential. 

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