Blog

modern technology helps service

3 min read

Modern Technology Helps Service-Centric Organizations Focus on the Customer Experience

How to improve the customer experience is a hot topic for companies that perform service. For companies that sell, install, maintain, and service equipment, like HVAC units or overhead doors, the field service operation provides an important way to...

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modern commission management

6 min read

Modern Commission Management Leverages Automation to Speed Calculations, Improve Accuracy And Support Real-time Reporting.

Organizations with sales teams often pay commissions to motivate and compensate sales agents. A commission is based on a percentage of sales and is...

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2 min read

Single Source Systems Celebrates 40th Anniversary!

Founded in 1985, Single Source Systems is celebrating an important milestone—40 years of providing software products, professional services, and...

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medical device technician

2 min read

Expertise in the Medical Device Industry Provides Valuable Field Service Insights

For nearly 40 years, Single Source Systems has been helping field service companies in a wide variety of industries, including the Medical Device...

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how to encourage customer loyalty

3 min read

Distributors: Providing Value-Add Service Encourages Customer Loyalty—or Wrath

For distributors, their service operation provides an important way to align with customer needs. Top-notch service with fast resolution of service...

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industries for pump and compressors

2 min read

Pumps and Compressors: A Vertical Industry with Mission Critical Demands

Single Source Systems has worked closely with customers in a wide variety of vertical industries, learning the specialized intricacies and subtle...

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