Whether you are investing in a new software solution or upgrading your existing system, the deployment process can seem daunting. Even under ideal circumstances, an implementation can be highly disruptive to your usual day-to-day processes. Single Source Systems has developed an implementation methodology to help guide companies through the process for optimal results with minimal disruption.
We understand these priorities and work to answer the needs of the entire organization, from the planning stages through testing and going live.
We have perfected our Milestone Methodology over 25+ years of managing ERP implementations. The methodology provides a controlled, risk-free process that keeps teams focused on goals, resisting detours, and methodically stepping through deliverables and checkpoints before moving to the next task.
We developed our methodology based on certified project management principles. To this solid foundation, we applied our expertise in enterprise software and our experience implementing end-to-end ERP solutions. Many of our customers also take advantage of our deep experience in field service and manufacturing.
“Because we define expectations, scope, and deliverables up front, we can all stay highly focused,” says Tom Cavanaugh, Director of Professional Services “We usually stick pretty close to the timeline set at the beginning of the project with only minor adjustments.
We work very hard to hit all of the deliverables for our team—plus hold the customer accountable, too. Everyone has to be on the same page.”
We start by learning expectations, mobilizing the project team, and setting up collaboration tools.
System development and configurations begin. Workshops to educate team members are held.
We rehearse data migration and hold 1-2 conference room pilots to test for operational performance and compliance.
4. Go live.
When end-user training is complete, we cut over to the new solution, providing full support and a no-surprise deployment.
We monitor system performance, refining processes as needed and suggesting ways to extend functionality further.
“While we have some level of flexibility to tailor a project, we also know what works,” says Tom. “We stick to a proven process we have mastered over many years. That methodical checkpoints keep a project on track.”
Tom also adds that this methodology applies no matter the vertical industry or the size and scope of the deployment. “Successful implementation is always built on the same core principles for project management,” he says. “We don’t need to reinvent it every time.”
Single Source reports a 100% success rate with implementation milestone methodology. “I am proud to say we always provide a no-surprise go-live,” says Tom. “By the time we are ready to go live, everything is pretty well locked down, and we know what to expect.”
To learn more about the Single Source Milestone Methodology, visit our website.