Single Source Systems, Inc.

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Service Management Experts

Focusing on the service industry and developing software solutions to meet the unique needs of service-centric organizations.

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Single Source Systems : Service Management Experts

  • SM-Plus

    Proven Service Management software solutions for profit-driven companies.

  • Sage Solutions

    Solution for SMBs that sell, distribute or service complex, technical products.

  • SyteLine Tools

    Suite of productivity tools that extend the value of Infor ERP SyteLine.

  • 07.01.10

     

       

     

     

     

     

     

     

     

     

     

     

      

    Act Now!  Offer Expires Aug. 15

    How does your company compare to Best-in-Class service organizations? Find out. Simply complete a brief profile (hosted by Aberdeen Group) and receive a personalized report with your ranking based on Aberdeen's global benchmark research. Also receive actionable recommendations for ways to improve the profitabillity of your service operation. Learn steps, solutions and projected ROI, all based on the year-long research of Aberdeen industry analysts. Complimentary service from Single Source Systems.

    Take the Assessment Now...
  • 07.21.10

    KPIs Beyond the C-Suite - New Whitepaper!!!

    Part 2 in the "Service Management KPIs" Educational Series from Single Source Systems.  This valuable whitepaper investigates why KPI performance tools should be used throughout the service organization -- not just at the C-Level desktops.   Create and implement a practical role-based performance management system for your company. Maximize workforce optimimization, increase revenue and reduce waste of costly resources.

    Download...
  • 06.16.10

    Change Management: Realizing the true potential of your Service Management initiative

    Transforming your service operation into a high-performance profit center involves several challenges, including managing process innovation and coordinating workforce adaptation. Download this informative webcast and take away several practical “do’s” and “don’ts” of a "Service Transformation Initiative."  

    Click here...
  • 02.22.10

    Celebrating 25 Years!

    It's our 25th anniversary! 

    We're proud to be celebrating this major milestone and want to acknowledge all of the customers, partners, colleagues and team members who have made this quarter-century exciting, rewarding--and prosperous. We started in 1985 providing consulting and programming. Today, we're a global organization which develops, sell and supports service management software solutions for over 600 customer, worldwide.

  • 05.15.10

    Assessment Tool Hits the News

    Read more about the new Single Source Assessment Tool, powered by Aberdeen's year-long benchmark research data. See what Single Source CEO, Tony Petrucciani, has to say about this new service.

    Read more...
  • 04.05.10

    Single Source Customer Featured in Integrated Solutions Magazine

    Read all about it! Be sure to check out the April issue of Integrated Solutions, one of the industry's key publications. In it, a Single Source customer, CMS Mechanical, is featured as the cover article for its remarkable achievements in cost savings--largely due to its enterprise solution...Service Management-Plus (SM-Plus).

    Read entire article
  • 01.21.10

    Single Source Education Series

    A library of educational resources: articles, whitepapers, case studies and industry insights...all written by the Single Source team to help you stay informed and learn new ways to help your company reach its goals. More articles added regularly. 

    Visit our library. The reading room is now open!
  • 10.29.09

    Service Management for Small-Medium Businesses (SMBs)

    Learn valuable insights from industry analysts on ways to maximize the potential of your service operation in Service Management for SMBs: Employing a Strategic Approach. ($399 value)

     


     

    Complimentary Download
  • 10.29.09

    Service Benchmarking and Measurement

    Go beyond the typical tracking of Key Performance Indicators (KPIs). Delve deeper into the details and take a proactive approach to improvement. Download the complimentary Aberdeen whitepaper, Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits. ($399 value)


     

    Complimentary Download
  • 11.17.09

    State of Service Management: Forecast for 2010

    Download the lastest report from Aberdeen Group, The State of Service Management: Forecast for 2010. Learn the tactics Best-in-Class companies are using to increase efficiency, productivity and profitability in their service operation. Also learn how these findings help predict the changes we'll see in the industry in 2010.

     

    Complimentary Download

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