Service Management Experts
Focusing on the service industry and developing software solutions to meet the unique needs of service-centric organizations.
Single Source Systems : Service Management Experts
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SM-Plus
Proven Service Management software solutions for profit-driven companies.
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Sage Solutions
Solution for SMBs that sell, distribute or service complex, technical products.
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SyteLine Tools
Suite of productivity tools that extend the value of Infor ERP SyteLine.
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10.29.09
Complimentary Aberdeen Whitepaper
Learn valuable insights from industry analysts on ways to maximize the potential of your service operation in Service Management for SMBs: Employing a Strategic Approach. ($399 value)
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10.29.09
Complimentary Aberdeen White Paper
Download now
Go beyond the typical tracking of Key Performance Indicators (KPIs). Delve deeper into the details and take a proactive approach to improvement. Download the complimentary Aberdeen whitepaper, Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits. ($399 value) -
11.17.09
State of Service Management: Forecast for 2010
Download the lastest report form Aberdeen Group, The State of Service Management: Forecast for 2010. Learn the tactics Best-in-Class companies are using to increase efficiency, productivity and profitability in their service operation. Also learn how these findings help predict the changes we'll see in the industry in 2010.
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10.09.09
Komax Wins Prestigious Aberdeen Award!
Komax USA, Single Source customer, received the prestigious "Process Excellence" award at Aberdeen's Chief Service Officers Summit. Aberdeen also recognized Single Source and SM-Plus Connect for enabling Komax to reach high performance achievements.
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